General
The following terms and
conditions apply to SeaSun Beach Resort and Hotel bookings. You are
accepting these terms
and conditions and they outline all rights and obligations for both
parties - SeaSun Beach Resort and Hotel and the client. No other
condition can be incorporated.
Privacy policy
SeaSun
Beach Resort and Hotel respects privacy and does not sell or
divulge any information about its customers. We do not collect or keep
any credit card information on our web site. All credit card payments
are made through third party - PayPal and secured through Secure
Sockets Layer /SSL/. Your credit card data will stay strictly
confidential. We are a verified Paypal member.
Paypal
PayPal
is an account-based system that lets anyone with an email address
securely to send and receive online payments using their credit card or
bank account. PayPal uses SSL technology to keep your information safe.
In addition, when you send a payment using PayPal, the recipient won't
receive sensitive financial information like your credit card or bank
account number.
Intellectual
property
This
web site contains copyright material, trade names and other proprietary
information, including, but not limited to, text, software, photos,
graphics and may in future include video, graphics, music and sound.
The entire contents of the Site are protected by copyright law. We, or
our licensors, own copyright and/or database right in the selection,
coordination, arrangement and enhancement of such content, as well as
in the content original to it. You may not modify, publish, transmit,
participate in the transfer or sale, create derivative works, or in any
way exploit, any of the content, in whole or in part except as provided
in these Terms.
Disclaimer
We
make no representations that information published on this web site is
accurate and up to date or complete and accept no liability for any
loss or damage caused by inaccurate information. This Site provides a
large amount of information and there will inevitably be errors in it.
We accept no liability and offer no warranties in relation to it and
its content, to the fullest extent such liability can be excluded by
law. We reserve the right to change the information published on our
web site at any time and without any notice..
Reservation policy
You can request booking via e-mail, but you have to be
18 years old. Once your booking request is received, our reservation
staff will get back to you with room availability and make a tentative
booking. We
will send our reservation confirmation email for your record that
indicates a method of payment and due date.
Methods of payment
In
order to secure your tentative booking we do require a reservation
deposit to be paid via Wire transfer or by credit card online on our
web site through PayPal. The
client can then
proceed with the reservation payment through Paypal. Accepting the
terms and conditions and clicking on the "Continue" button to proceed
to payment with PayPal constitutes an irrevocable commitment of the
client to accept the reservation and it can not be disputed except by
abiding to the terms of cancellation. Once your reservation payment is
received in full at SeaSun Beach Resort and Hotel
your reservation is guaranteed. The same conditions apply
for a Wire transfer. Sending your payment to SeaSun Beach Resort and
Hotel via wire transfer automatically constitutes that you agree to our
terms of service, reservation and cancellation policy.
Modifications
Modification
of an existing reservation are subject to availability.
SeaSun Beach Resort and Hotel will do their best to
accommodate your modification request, but shall not be held liable
should
they fail to do so. Refunds are made based on the refund policies of
SeaSun Beach Resort and Hotel. The total amount that shall be returned
to you shall be your Full Payment less: any applicable deductions, fees
or charges applied by SeaSun Beach Resort and Hotel and/or payment
services provider and/or partnering Banks (modification fees).
Cancellations
Hotel
reservation cancellations are subject to SeaSun Beach
Resort and Hotel cancellation policy. Cancellation requests are
accepted
at SeaSun Beach Resort and Hotel in writing
only. Refunds
are made based on the refund policies of SeaSun Beach Resort and Hotel.
A reservation paid and confirmed by voucher requires us to cancel you
booking manually therefore the reservation deposit
paid in advance is non-refundable. However, we give you the
right to use this deposit in full for any future bookings with SeaSun
Beach Resort and Hotel. Please, use the same reservation
reference number. In case of refund, the total amount that shall be
returned to you shall be your full payment less: any applicable
deductions, fees or charges applied by SeaSun Beach Resort and Hotel
and/or payment services provider and/or partnering Banks (cancellation
fees).
Complaints
In
case of a problem or complaint concerning SeaSun Beach Resort and Hotel,
it is imperative
that the client informs us immediately in order that we can
rectify the situation as quickly and efficiently as possible. SeaSun
Beach Resort and Hotel will do their best to
accommodate your complaint. Any complaint, which cannot be resolved at
the moment and/or
locally, must be notified in writing to SeaSun Beach Resort and Hotel
within 3 (three) days of the beginning of the service provided. A copy
of the complaint must also be submitted to and signed by the SeaSun Beach Resort and Hotel manager.
If a client fails to follow this procedure this may hinder
SeaSun Beach Resort and Hotel's ability to rectify the complaint and
reduce or resolve any claim that the client may have.
Shortening/Extending
reservation
Should
the client decide to alter or interrupt the originally made reservation
arrangements, SeaSun Beach Resort and Hotel will do t |